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Relating to patients

Last reviewed dd mmm yyyy. Last edited dd mmm yyyy

Authoring team

Any experienced GP would give the following advice about the doctor's relationship with patients and their families:

  • be friendly but show professional and ethical behaviour
  • be sensitive to the patients' needs
  • be aware how attititudes affect co-operation and compliance

"Bad consultations result from having insufficient clinical knowledge, from failing to relate to patients or from failing to understand the patient's behaviour, his perception of his illness or its context"

ref: JGR Howie (1985), Decision Making in General Practice, ed M Sheldon et al, Macmillan)

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